Goods are shipped via Australia Post or our nominated courier (depending on the size & quantity of the goods).

Shipping fees include handling and packing fees as well as postage costs. Please inspect your goods immediately upon delivery and report any damaged or missing items to us immediately.

Please contact us prior to returning any product for refund.

We do not offer refunds for change of mind, so please select your products carefully.

If you have any questions about the suitability of any product please contact us.

Our team have extensive experience in both small and large scale operations and can provide guidance to ensure the best outcome for your needs.

Except as specifically set out herein, or contained in any warranty statement provided with the goods, any term, condition or warranty in respect of the quality, merchantability, fitness for purpose, condition, description, assembly, manufacture, design or performance of the goods, whether implied by statute, common law, trade usage, custom or otherwise, is hereby expressly excluded.

Nothing in these terms and conditions is to be interpreted as excluding, restricting or modifying or having the effect of excluding, restricting or modifying the application of any state or federal legislation applicable to the sale of goods or supply of services which cannot be excluded, restricted or modified.

Replacement or repair of the goods or payment of the costs of replacement or repair of the goods, at McCallum Made’s sole discretion, is the absolute limit of our liability howsoever arising under or in connection with the sale, use of, storage or any other dealings with the goods by the customer or any third party.

McCallum Made is not liable for any direct, indirect or consequential losses or expenses suffered by the customer or any third party, howsoever caused, or any liability to any third party.

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