Shipping Policy

Shipping Charges

McCallum Made shipping charges are outlined below for Australia.

Please note for orders $100 and lower. A shipping fee can only be calculated once we have received your order, as we need to check freight before dispatch. Place this order via Internet banking payment method ONLY.

For orders $101 and higher, a shipping flat rate of $15.00 will be applied. Our $15 flat-rate freight charge applies to all metropolitan and regional freight destinations as measured from Sydney. Rural locations in Western Australia, Tasmania, South Australia, Northern Territory, or Queensland may attract a freight surcharge. It is difficult to be more precise in this explanation as freight prices vary widely from town to town in rural Australia. If you order and the freight surcharge is more than you wish to pay a 100% refund of your purchase will be provided.

 

Turnaround

Orders (except for chicken tractors) are shipped within 24 – 48 hours Monday to Friday 8am – 5pm.

All chicken tractors are held in stock in our warehouse in Western Sydney. The dispatch occurs after 2-5 working days of payment and delivery time will then depend on how far from Sydney the delivery address is.

 

How is your order shipped?

McCallum Made uses the following carriers. StarTrack, Toll, Northline, TNT. We deliver to residential and business addresses and depots. No PO Boxes, please.

 

Tracking your order

A consignment note is provided to the customer by the shipping carrier. So, as long as McCallum Made receives an email address and a mobile number with your order.

At the time of booking,  the shipping carrier contacts the customer by email and/or text, to confirm the consignment number for the booking made.

 

Delivery Insurance – COMPLIMENTARY

McCallum Made chooses the freight company, so we don’t see why you should have to pay extra to receive peace of mind. All of our products are shipped at our risk.

 

Shipping times

State

Estimated delivery (business days)

Queensland

2-3 days

New South Wales

1-3 days

Victoria

2-3 days

South Australia, Tasmania & ACT

6-8 days

Western Australia & Northern Territory

8-12 days